Shipping policy
Processing Time Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Times
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high volume periods.
Shipping Rates Shipping rates are calculated at checkout based on your location and selected shipping method. Free standard shipping on orders over $70.
Shipping Locations We currently ship within the United States. We do not ship internationally at this time.
Order Tracking Once your order ships, you will receive an email with tracking information. Please allow 24-48 hours for tracking to update.
Shipping Issues If your package is lost, damaged, or significantly delayed, please contact us at info@buyneurolyte.com within 14 days of the expected delivery date.
Address Accuracy Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.